Terms of Service

The rules for using HOABull, in plain words.

Last updated November 6, 2026

1. Who we are

HOABull is a service of Cheddify Inc. ("we", "us"). These terms apply to hoabull.com, the HOABull app, Text HOABull and the HOABull assistant. By using HOABull you agree to them. If you use HOABull for a community, you confirm that its board has agreed to use it.

2. Your account

Your board or property manager invites you. Give accurate information, keep your sign-in to yourself, and tell us at support@hoabull.com if you think someone else has used your account. You're responsible for what happens under your account.

3. Your community's information

Everything your community puts in HOABull (issues, notes, documents, photos, contracts, vendor details and messages) stays yours. You give us permission to store it, process it and show it to the people your community gives access to, only to run HOABull for you. You're responsible for having the right to share what you upload, including anything about residents, and for following the laws that apply to your association.

4. The HOABull assistant

The assistant uses artificial intelligence to understand what you tell it, ask follow-up questions and suggest what to file. It can make mistakes. It always shows you what it will do, and nothing is saved or sent until you confirm. Check what it proposes before you say yes.

The assistant's answers are not legal, financial, insurance or engineering advice. For decisions that need a professional, ask one.

5. Quote requests through ThreeBids

When you ask HOABull to get quotes, it sends your request to ThreeBids (threebids.io), a bid service also run by Cheddify Inc., which reviews it and sends it to vendors. Your use of ThreeBids is also covered by the ThreeBids terms. Vendors are independent businesses. We don't employ them and don't guarantee their prices, work, licenses or insurance; check those before you hire anyone.

6. Text messages

Text HOABull lets board members and managers text their community's HOABull number. We text you only in reply to your texts, about what you asked. Message frequency varies with how much you text. Message and data rates may apply. Reply STOP to stop and HELP for help. Carriers aren't liable for delayed or undelivered messages.

The full texting terms are at hoabull.com/texting.

7. Plans and payment

HOABull is priced per community, as shown on our pricing page. Paid plans renew each month or year until canceled. If you cancel, your plan runs to the end of the period you paid for. We'll give you at least 30 days' notice before a price change takes effect for you.

8. Fair use

Don't use HOABull to break the law, harass anyone, send spam, upload malware, get into accounts or data that aren't yours, or interfere with the service. We may suspend an account that does.

9. The service

We work to keep HOABull running and your information safe, but we provide it "as is", without warranties of any kind, to the extent the law allows. We may change or improve features over time.

10. Limits on our liability

To the extent the law allows, Cheddify Inc. isn't liable for indirect, incidental or consequential damages, or for lost profits or data, arising from your use of HOABull. Our total liability for any claim is limited to what your community paid us for HOABull in the 12 months before the claim.

11. Ending

You can stop using HOABull at any time. We may end or suspend access for a serious or repeated breach of these terms. When a community leaves, we'll provide its information on request, then delete it as described in our Privacy Policy.

12. Changes to these terms

If we change these terms in a way that matters, we'll update the date above and tell board members by email before the change takes effect.

13. Contact

Questions: support@hoabull.com.